Not resolved
1.0
Details
Customer service
Tracking Tool
Website
1 comment

Whenever I call Newgistics customer service, the first line responder has no idea about tracking and has to transfer me to another line, the other line would never pick up the phone. I left my name and phone number but no one would call back.

I do not know why would USPS partner with such a company that provides bad delivery service. {{Redacted}}

Product or Service Mentioned: Newgistics Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Customer service and website tracking.

Company wrote 0 private or public responses to the review from Dec 05, 2017.
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Anonymous
#1403585

They are horrible lost two of my packages customer support sucks they never contact you back or put you on hold then hang up. Why would anyone use this *** hole of a company

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