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I ordered a few packages from Victoria’s Secret this holiday season.It has been the worse experience due to Newgistics.

They are the shipping partner for VS. My package is sitting in towns for a week or longer, never coming on my promised day. Not one package has come when it was suppose to, if I got it at all. I’ve received multiple refunds.

I’m really surprised VS is still using them. Based on their reviews, they have to be losing a lot of money on lost or never received packages to customers. There’s no way to contact Newgistics either. You can email them but don’t expect a response.

My first ordered package took 18 days to receive, it sat in my town for 5 days before being given to my local usps for delivery. The 2nd I ordered is now at 17 days & not moved in 7 days. So I definitely didn’t get it by the 12th when I ordered it the 1st.

Absolutely ridiculous!I will never order from VS as long as they ship through Newgistics.


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