I returned a phone to AT&T and they said they never received it. My tracking number says different.
I will never use Newgistics as my shipper. I am convinced there are sketchy individuals at Newgistics who are pocketing returns and selling them. My shipment arrived at the warehouse but was never scanned into the system. This seems to be a common problem with Newgistics.
I want to fault AT&T because they are giving me a difficult time crediting my account, but the real issue is Newgistics. Stay away from this company at all cost!!!
Newgistics is by far the worst logistics company I have ever experienced!!!! Never Again!
Product or Service Mentioned: Newgistics Shipping Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $150.
Preferred solution: Deliver product or service ordered.