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23 days and counting... 16 days for my returned item to make it from Molino Fl.

to Pensacola, Fl. It's a 35 minute drive, approximately 35 miles. No information as to where package was in those 16 days. So after the 16 days it shows up on tracking again, now the package has been in-transit for the last 6 days and it's made it ALL the way to Atlanta, Ga.

Since the package is going to California, I'm thinking maybe by March I'll get my 150$ refund.... I've never seen anything like this happen with a shipping company. I will never use Newgistics for a return again. The item is a return to NordstromRack.

I read on the Newgistics website that they are the number one company for return shipping. Yikes....

Reason of review: Order processing issue.

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After reading comments like yours, I guess I'll be getting my refund from Nordstrom Rack about the same time as your will.

: ( I HATE their tracking, or should I say their lack of tracking. Who's going to pay us if the package never gets back to Nordstrom?

From what I've read, Newgistics doesn't answer phone calls or emails. >: (

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