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This is the third time I have had a product get hung up in limbo and the USPS shows Newgistics shipping .... Latest debacle... Ordered organic k-cup coffee pods from a company that uses recyclable k-cups ... Shipped on Jan 27 from California, arrived in Texas on Jan...
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1.0
I didn't like
  • That my items were never delivered
  • No way to contact them directly
  • Customer service and website tracking
#1188962
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I have had issues with two different orders I placed where Newgistics was used to ship the item. The package would get to Nevada and then just stop moving. There have been no updates and no changes. The package should have been delivered well over a week ago. I went to...
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1.0
#1188226
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Newgistics - Horrible

This service is a joke. I’m still waiting for my package to arrive. I’ve been tracking it for two weeks. I see it visiting different cities for days at a time. Horrible
1.6
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Tracking Tool
Turnaround Time
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Website
#1178530
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Newgistics - Horrible!

I will not order from any company that uses Newgistics. They loose orders, or leave them for days in their warehouse and never ship them or they take forever to receive. I can not understand how a company like this can stay in business and why any company would use them!
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1178513
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Newgistics - Undeliverable address on numerous packages

Every package that was delivered to my local post office by this company has been returned to the sender due to the fact my apartment number is always omitted on the label which they produce. This has been going on for numerous month
1.0
Details
Tracking Tool
#1172692
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In the past one to two months, I've had horrible shipping experiences with Newgistics. From three totally different online orders, anything Newgistics has handled has been delayed, lost or "Unable to be tracked". Customer service reps actually were complaining to me...
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1.0
#1171415
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I have been waiting a week for a package that had a point of origin 12 hours away. It sits at each stop for a couple days and has practically orbited my home by traveling to various other cities despite the fact I live in spitting distance of a major metropolitan area....
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1.0
#1167294
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Newgistics blows

Sent a package back to Summit Racing via USPS that was then handed off to newgistics on 1/4/18. It has no tracking data beyond that date. I'll be certain to have Summit print me a UPS label next time.
#1165748
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Purchased iPhone 8 from Best Buy. My first mistake? Not going to ATT STORE so that my old phone would be returned with an actual ATT label. So I get a label for Newgistics to mail my old iPhone 6S back to ATT. Took it directly to the post office (11/17/17)where it was...
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Anonymous
Anonymous

Same thing happened to me. AT&T tells me,”tough luck” your out $444.06. Not paying my bill and switching to Verizon. Let them sue me. The judge will be on my side.

1.0
#1159896
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Ordered a Christmas present from American giant for delivery by Christmas. Item arrived at Newgistics Sparks, NV facility on Monday Dec 18, sat there all day Tuesday, all day Wednesday and I was finally given a notification it was going to USPS on Thursday the 21st....
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#1155809
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