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I will never again shop with a retailer that utilizes Newgistics for shipping. I placed several orders with Bath and Body Works and I didn't realize they used Newgistics for shipping (one larger order was shipped FedEx with no problem). The tracking system is horrible...
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Anonymous
Michael

Not knowing so, my shipping was with the "Newgistics" service agent when doing business with Evine. Their SERVICE WAS ABSOLUTELY DEPLORABLE!! Very slow with inaccurate trackin...

#1331071
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Newgistics - Lost package

Newgistics - Lost package
Newgistics - Lost package
No tracking information for tracking number. AT&T state package never arrived. Was shipped on July 23rd. Second package shipped at same time, from same location arrived.
#1328214
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Newgistics - Delivery not received
Newgistics - Delivery not received
THE PACKAGE WAS GIVEN TO THE USPS THEN YOUR COMPANY PICKED IT UP BUT ATT SAYS THEY NEVER RECEIVED IT
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CommonMouse
CommonMouse

That's identical to my ATT Iphone8 that I returned via USPS and passed off to Newgistics for delivery to ATT. ATT claims they have no record of it being delivered to their war...

5.0
#1269103
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Tracking a package is useless. The tracking system has not moved. The package has no delivery date. After a week, where is the package. Worst "tracking" system, worst delivery, if they ever deliver? Package was ordered on August 24. Can not contact shipper, Why do I...
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1.0
I didn't like
  • Tracking page
  • Delivery time
  • Customer service and website tracking
#1315966
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Newgistics lost my return package to At&t and there's no costumer service phone, no email address nothing and AT&T said it's not there problem and now I'm charged for 424$ for the package that Newgistics lost. any advice? because there's nothing working with those...
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1.0
#1313996
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Mailed back an unopened Iphone 8 via USPS on December 5, 2017. Had Tracking Number and checked with the Post Master on December 26th as ATT claimed it had not been received. Post Master did a 2 hour search all the way through the process and said it was passed from...
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#1269581
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Newgistics - Lost package or packages

Nothing. Now I m trying to get money out back on my card
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1341656
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I had to return a phone back to ATT so i used the 'FREE SHIPPING" label that ATT emailed to me. I mailed it TWO WEEKS AGO from Southern California and it has been 'IN TRANSIT' from Grapevine Texas to Fort Worth Texas for 5 DAYS!! Newgistics says that if there is a...
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I didn't like
  • I will spend my own money and shipit fedex ups or usps
#1256604
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Newgistics - Failure to report deliver

Would be nice to know the status of my delivery so The other stupid company ATT can credit my account! Oh and love the NO live customer service.
1.0
Details
Customer service
Reliability
#1317757
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I ordered a few packages from Victoria’s Secret this holiday season. It has been the worse experience due to Newgistics. They are the shipping partner for VS. My package is sitting in towns for a week or longer, never coming on my promised day. Not one package has come...
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1.0
#1150850
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