I will never again shop with a retailer that utilizes Newgistics for shipping. I placed several orders with Bath and Body Works and I didn't realize they used Newgistics for shipping (one larger order was shipped FedEx with no problem). The tracking system is horrible...Read more
Newgistics - Lost package
No tracking information for tracking number. AT&T state package never arrived. Was shipped on July 23rd. Second package shipped at same time, from same location arrived.
THE PACKAGE WAS GIVEN TO THE USPS THEN YOUR COMPANY PICKED IT UP BUT ATT SAYS THEY NEVER RECEIVED ITRead more
Tracking a package is useless. The tracking system has not moved. The package has no delivery date. After a week, where is the package. Worst "tracking" system, worst delivery, if they ever deliver? Package was ordered on August 24. Can not contact shipper, Why do I...Read more
I didn't like
- Tracking page
- Delivery time
- Customer service and website tracking
Newgistics lost my return package to At&t and there's no costumer service phone, no email address nothing and AT&T said it's not there problem and now I'm charged for 424$ for the package that Newgistics lost. any advice? because there's nothing working with those...Read more
Mailed back an unopened Iphone 8 via USPS on December 5, 2017. Had Tracking Number and checked with the Post Master on December 26th as ATT claimed it had not been received. Post Master did a 2 hour search all the way through the process and said it was passed from...Read more
Newgistics - Lost package or packages
Nothing. Now I m trying to get money out back on my card
I had to return a phone back to ATT so i used the 'FREE SHIPPING" label that ATT emailed to me. I mailed it TWO WEEKS AGO from Southern California and it has been 'IN TRANSIT' from Grapevine Texas to Fort Worth Texas for 5 DAYS!! Newgistics says that if there is a...Read more
I didn't like
- I will spend my own money and shipit fedex ups or usps
Newgistics - Failure to report deliver
Would be nice to know the status of my delivery so The other stupid company ATT can credit my account! Oh and love the NO live customer service.
I ordered a few packages from Victoria’s Secret this holiday season. It has been the worse experience due to Newgistics. They are the shipping partner for VS. My package is sitting in towns for a week or longer, never coming on my promised day. Not one package has come...Read more
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