Most helpful review

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Verified Reviewer
Junior Reviewer
Newgistics - Giant scheme that benefits merchants ONLY!
The longer your package stays "in transit" either to you or as a return, the longer the merchant sits on YOUR money. SmartLabels are shipping labels provided by some merchants which are supposed to make a delivery or return fast & easy. In reality it is the absolute...
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26 comments
#1990061

I had the same problem that wish uses. Through newgistics

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ID
#1564481 Review #1564481 is a subjective opinion of poster.
Service
Newgistics Shipping Service
Cons
  • That my items were never delivered
Reason of review
Problem with delivery
Loss
$38
Preferred solution
Deliver product or service ordered
New Reviewer

My package was not delivered

I drop my package at post office on Oct 4 2021 but my package has not arrived to distinction. Where is my package
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ID
#3034556 Review #3034556 is a subjective opinion of poster.
Cons
  • Not deliver yet
Loss
$350
Preferred solution
Full refund

Package never arrived

Newgistics - Package never arrived
Newgistics - Package never arrived
My Bath and Body Works package never arrived. I received a text stating it would be delivered on Oct 27th, however the tracking stopped updating on October 25th.
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ID
#3024588 Review #3024588 is a subjective opinion of poster.
Location
Fairmont, West Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost package

Ive been watch my package close and ive noticed it hasnt moved i believe its lost i would like to be able to reach them to inform them my package is missing
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ID
#2920380 Review #2920380 is a subjective opinion of poster.
Pros
  • Have a tracking feature
Cons
  • No tracking updates and delays
  • Only automated
Loss
$40
Preferred solution
Deliver product or service ordered

Why haven't my package been picked up

USPS still have my package. Which is delaying what I have going on. When are yall going to pick up the package?
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ID
#2875492 Review #2875492 is a subjective opinion of poster.
Location
Beaumont, Texas
New Reviewer

Hold a package

i would like a package to be held that i returned yesterday. I returned 3 packages & realized that i need one of the items back.
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ID
#2837312 Review #2837312 is a subjective opinion of poster.
New Reviewer

Terrible Service

My package was shipped on 8/9/2021 and I still have no tracking information or a possible delivery date and today is 8/26/201. Retailer says they have no control over it.

User's recommendation: Do not shop at Retailors who use Newgistics for shipping.

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ID
#2812836 Review #2812836 is a subjective opinion of poster.
Cons
  • No useful tracking
Preferred solution
Deliver product or service ordered

Delayed delivery

This has been the slowest delivery of my life. The package continues to go back and forth miles from where it should be. Its beyond ridiculous. I have always had this problem with Newgistics I dont understand why people use them.
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ID
#2800262 Review #2800262 is a subjective opinion of poster.
Location
Lansdowne, Pennsylvania
New Reviewer

Stolen property

Two packages were picked up from Fort piece postal service on in June of 2021 n someone took a new samsung s21 device out of the box and they trying to charge me for it im getting a lawyer if I can't talk to anyone I wouldn't recommend anyone to this company i
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1 comment
#2071411

Retrying to bypass this company now to avoid the same thing.

ID
#2763035 Review #2763035 is a subjective opinion of poster.
Location
Orlando, Florida
Cons
  • Lost package
  • No way to communicate
  • Terrible shipper
Preferred solution
Let the company propose a solution
New Reviewer

It say my package was delivered and I don't have it

I just checked my tracking number and it say my package was delivered today at 2:30pm and the dont have it
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ID
#2696299 Review #2696299 is a subjective opinion of poster.
Cons
  • Package not delivered as of yet
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Package

I ordered my items July 6 they were sent out its now almost two weeks past and a week past when they said expected delivery.

User's recommendation: Horrible.

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ID
#2695107 Review #2695107 is a subjective opinion of poster.
Cons
  • Package tracking and customer service is horrible
  • Tracking never updates while in transit to usps
  • Communicating
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

The absolute worst shipping service in the world without exaggerating.

I ordered some items on 05/07 from another horrible company (That Daily Deal) in TN. I live in L.A. It took Pitney Bowes(Newgistics) almost 5 weeks to send it to their facility in California and give it to USPS who delivered it 2 days later. Pitney Bowes has by far the worst record for customer satisfaction and it is impossible to reach them because most of their numbers are not even in service and when you find one that works you can't talk to a person and their menu is useless. Do not use any company who uses Pitney Bowes. They suck big time.

User's recommendation: Don't buy anything online if the shipper is Pitney Bowes, you will regret it.

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ID
#2602420 Review #2602420 is a subjective opinion of poster.
Service
Newgistics Shipping Service
Preferred solution
I don't want anything from them. I will never buy from a company who uses Pitney Bowes for shipping. Never again.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No Tracking about my package

Newgistics - No Tracking about my package
No One can tell us where the package is. Every time I called they informed as of 01/14/21 it was picked up by shipper ( What is newgistic). Same information i got online. Hello, anyone can help? You guys can not avoid responsibility.. It was $1000 item/
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ID
#2432648 Review #2432648 is a subjective opinion of poster.
Loss
$880
Preferred solution
Full refund

Package VERY late

The package has been stuck In NJ. 9 days, and I am about 4 hours away. No coustomer service what so ever. This is a Pitney Bowes company, will never do business with them or any seller that uses they to ship.
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ID
#2432111 Review #2432111 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didnt receive my package

Placed an order with Bath and Body works they used Newgistics in Greenwood IN. Newgistics never scanned the package on to the USPS. So its been sitting in Greenwood IN since December. There is no way to get a hold of an actual person, if you leave a message they dont contact you back. If some reason you get directed to Pitney Bowes they tell you they cant help you and you have to call Newgistics directly. Horrible company.

User's recommendation: Do not use this company for mailing packages.

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ID
#2391491 Review #2391491 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

My package

My package was shipped on Jan. 4th.no up to date tracking info is available. I have order other stuff since the 4th and have received it. I need to know where my package is
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ID
#2384099 Review #2384099 is a subjective opinion of poster.
Service
Newgistics Delivery Service
Preferred solution
Package

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