Newgistics
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Newgistics Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Newgistics has 1.1 star rating based on 485 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Newgistics to a friend or colleague.
- Rating Distribution
Pros: There are no pros, No pros, Zero whatsoever.
Cons: Could not reach a live person, Delivery time, No customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Newgistics has 1.1 star rating based on 485 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Newgistics to a friend or colleague.
- Rating Distribution
Pros: There are no pros, No pros, Zero whatsoever.
Cons: Could not reach a live person, Delivery time, No customer service.Recent recommendations regarding this business are as follows: "Do not shop at Retailors who use Newgistics for shipping", "Horrible", "Don't buy anything online if the shipper is Pitney Bowes, you will regret it.", "Do not use this company for mailing packages", "I did NOT use Newgistics, Inc. It is a 3rd party shipper after USPS drop off.".
Most users ask Newgistics for the delivery of goods as a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Jackson, Mississippi
Lost package
Fairmont, West Virginia
Package never arrived
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost package
- Have a tracking feature
- No tracking updates and delays
- Only automated
Preferred solution: Deliver product or service ordered
My package was not delivered
- Not deliver yet
Preferred solution: Full refund
Orlando, Florida
Stolen property
- Terrible shipper
- Lost package
- No way to communicate
Preferred solution: Let the company propose a solution
Terrible Service
- No useful tracking
Preferred solution: Deliver product or service ordered
User's recommendation: Do not shop at Retailors who use Newgistics for shipping
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I will change my review upon a phone call
Happy New Year!Yup still not here. If you look at the most recent you will notice its back in Carol Stream Illinois.
It’s gone from California to Chicago to my hometown in Illinois back to Chicago, out to New Jersey, back to Indiana and now back in Chicago.
I need to start accepting bets as to where it lands next. (See most recent photo added)
12/30/20Well by the time my package arrives it better have passport stamps all over it, and tons of photos telling me about it’s journeys. To recap: So far since ordering on 11/15/20, my package started its journey in Commerce Ca on Dec 10th, went to Carol Stream Il 5 days later on the 15th, and 1 day later was in my home town.
Then for the life of me, and still unknown why, the usps gave the package back to Carol Stream 4 days later on the 20th, and there it sat until the 28th when it found its way to New Jersey.
Last night (the 29th) it arrived in Indiana, and has since left. Any bets as to where it lands next?
Update 12 hours later. Not only is it not getting here any faster, it’s now farther away.
It’s now gone from Carol Stream Il, and had found its way to New Jersey. See third picture.
- Zero whatsoever
- No way to contact shipper appears fraudulent
- Does not answer the phone
- Could not reach a live person
Preferred solution: Deliver product or service ordered
User's recommendation: As my grandfather always said, Buyer Be Ware.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Package
- Communicating
- Package tracking and customer service is horrible
- Tracking never updates while in transit to usps
Preferred solution: Full refund
User's recommendation: Horrible
Lansdowne, Pennsylvania
Delayed delivery
Hold a package
Beaumont, Texas
Why haven't my package been picked up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
It say my package was delivered and I don't have it
- Package not delivered as of yet
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No Tracking about my package
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The absolute worst shipping service in the world without exaggerating.
Preferred solution: I don't want anything from them. I will never buy from a company who uses Pitney Bowes for shipping. Never again.
User's recommendation: Don't buy anything online if the shipper is Pitney Bowes, you will regret it.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Little Rock, Arkansas
Bottom of the Barrel Shipper
Preferred solution: Deliver product or service ordered
User's recommendation: Retailers AVOID this shipper!
Can I ask if you ever received your package? I am having the same problem with bath and body and am wondering if I will ever get my $150 order from them...
Replying to
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My package hasn't moved since 12/02 and was supposed to be delivered on the 8th
- There are no pros
- No real customer service
- No response on social media
- Could not reach a live person
Preferred solution: Price reduction
User's recommendation: Do not order off of a mailing package always go ups
ME TOO! I ordered from PINK on 11/28 and package was to be here by 12/9.
Have seen no movement since it was picked up. I am getting extremely angry. Never had this problem with PINK before.
All items are Christmas Presents. No One has any answers.
Brands Related to Newgistics
Companies Similar to Newgistics
UPS
“This message supports my official UPS complaint about the two (2) White UPS employees at UPS Store 4249...“
FedEx
“Fedex delivered my *** broken up soon as i took it out the box i want a new one are my money back...“
USPS
“I order some stuff from Shein but they shipped my order with USPS to a wrong address my write address is...“
DHL
“ENGLISH: I live in Göttingen, Germany. I was supposed to receive an international package from Canada...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Retrying to bypass this company now to avoid the same thing.