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Purchased iPhone 8 from Best Buy. My first mistake?

Not going to ATT STORE so that my old phone would be returned with an actual ATT label. So I get a label for Newgistics to mail my old iPhone 6S back to ATT. Took it directly to the post office (11/17/17)where it was scanned and eventually after about 3 weeks it arrives in the Texas facility of Newgistics Inc.

I call ATT - never made it and here we are Jan 1 and ATT is getting ready to bill me 149.99 for a phone I mailed back over a month ago!! I am contacting my lawyer and we will be sending documents to not only Best Buy (for an employee lying to me stating ATT would have used the same company to mail) and for Newgistics for taking 5 weeks to get my phone to its destination!!

Product or Service Mentioned: Newgistics Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Jan 01.
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Anonymous
#1465223

Same thing happened to me. AT&T tells me,”tough luck” your out $444.06.

Not paying my bill and switching to Verizon.

Let them sue me. The judge will be on my side.

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