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Summary of Newgistics Customer Service Calls

22 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
01:41 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Newgistics to Ask about:

Shipping and Delivery:

  • “Tracking”
  • “Delivery not received”
  • “Never got my package and it shows delivered”

Other:

  • “Lost package or packages”
  • “Lost package”
  • “Track”

Newgistics Rating Stats

1.3 out of 5 stars
based on 58 reviews
See all 103 reviews

Rating stats

  1. 49 reviews
  2. 4 reviews
  3. 2 reviews
  4. 0 reviews
  5. 3 reviews

About Newgistics

Top 5 Newgistics Services

Delivery Service, Shipping Service

Top 5 Likes about Newgistics

Arrived on time

Top 5 Dislikes about Newgistics

Delivery time, That my items were never delivered, Tracking page, Customer service and website tracking, No way to contact them directly

Summary

Newgistics is a privately held company which specializes in e-commerce solutions. It was founded in 1999. The headquarters is based in Austin, Texas, United States. The company serves medium and big businesses all over the world. Newgistics offers digital commerce development, integration, consulting, and hosting services. It also provides enterprise tier omni-channel commerce software with order fulfillment, parcel delivery and returns management. Customers can use SmartLabel+ returns management solution to verify contents, refurbish, dispose, donate, or resell. It is possible to track packages online on the company website. The company accepts all major credit cards. Customer assistance is provided by email and by phone.

Newgistics reviews and complaints

Newgistics is ranked 174 out of 1419 in Transportation and Logistics category

Area Served

USA

Payment Methods

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Newgistics Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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