Contact Newgistics Customer Service
Newgistics Phone Numbers and Emails
Toll-Free Number:
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(877) 860-5997Austin, USA
Headquarters:
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(512) 225-6000Austin, USA
Locations:
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(866) 647-0688San Francisco, USA
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+3 732 285 6985Chisinau, Moldova
Newgistics Email:
Contact Information
Corporate Office Address:
Fax:
How Good is Newgistics's Customer Service?
Summary of Newgistics Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Newgistics?
Shipping and Delivery Question:
- “Package”
- “Lost package”
- “Delivery issues”
Request for Information Question:
- “Looking for my package”
- “Questions about my package”
- “Find status of package”
Return/ Replace Question:
- “My order being returned”
- “My package was supposed to go to Washington DC and is being returned to me”
- “Want package returned”
Staff Question:
- “My package has been with this service over a week I need to know what is going on”
- “Rude treatment”
- “Customer service”
Product/ Service Question:
- “Incorrect product”
- “Paperwork”
- “Broken property”
Payments and Charges Question:
- “Billing”
- “Fraud”
- “You lost my packages to at&t & they charged me fee. HELP!”
Activation/ Cancellation Question:
- “Cancel order”
Refund Question:
- “Refund”
- “My refund”
Account Question:
- “About that mail account here in Chicago area”
Employment Question:
- “Job”
Other Question:
- “Rastreo”
- “Packet location”
- “Regarding packing”
About
Newgistics is a privately held company which specializes in e-commerce solutions. It was founded in 1999. The headquarters is based in Austin, Texas, United States. The company serves medium and big businesses all over the world. Newgistics offers digital commerce development, integration, consulting, and hosting services. It also provides enterprise tier omni-channel commerce software with order fulfillment, parcel delivery and returns management. Customers can use SmartLabel+ returns management solution to verify contents, refurbish, dispose, donate, or resell. It is possible to track packages online on the company website. The company accepts all major credit cards. Customer assistance is provided by email and by phone.
Newgistics is ranked 346 out of 1169 in Transportation and Logistics category
USA, Worldwide
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