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THIS IS THE WORST shipping "company" ever. . I purchased a $400 order from Eastbay.com (avoid them too!) that I returned the next morning at my local USPS office.... little did I know the package was being passed off to Newgistics; 2 weeks later, no update on the...
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#1205960
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Bought some items from Nordstrom Rack that I wanted to return. They sent me a parcel return return label. Shipped it out on February 21st. It was picked up by the "Newgistics carrier service" on February 22nd. One week later, it's now March 1st and it has only made...
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#1200460
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Victoria's Secret uses Newgistics for their standard shipping. Minimum $8 to ship an item that takes forever to get to a hub...then sits and waits sometimes days for USPS. A drive that takes me 3 hours takes USPS 2 days. NOT economical or timely. With the volume...
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#1193525
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Newgistics - This place is FOS

Ive been waiting on 3 packages all together about 500 worth of items. Its been a freakin month. I will never ever order from a company that deal with these scums.
1.0
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Diversity of Products or Services
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#1190041
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This is the third time I have had a product get hung up in limbo and the USPS shows Newgistics shipping .... Latest debacle... Ordered organic k-cup coffee pods from a company that uses recyclable k-cups ... Shipped on Jan 27 from California, arrived in Texas on Jan...
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1.0
I didn't like
  • Customer service and website tracking
  • No way to contact them directly
  • That my items were never delivered
#1188962
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I have had issues with two different orders I placed where Newgistics was used to ship the item. The package would get to Nevada and then just stop moving. There have been no updates and no changes. The package should have been delivered well over a week ago. I went to...
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1.0
#1188226
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Newgistics - Horrible

This service is a joke. I’m still waiting for my package to arrive. I’ve been tracking it for two weeks. I see it visiting different cities for days at a time. Horrible
1.6
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#1178530
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Newgistics - Horrible!

I will not order from any company that uses Newgistics. They loose orders, or leave them for days in their warehouse and never ship them or they take forever to receive. I can not understand how a company like this can stay in business and why any company would use them!
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1178513
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Newgistics - Undeliverable address on numerous packages

Every package that was delivered to my local post office by this company has been returned to the sender due to the fact my apartment number is always omitted on the label which they produce. This has been going on for numerous month
1.0
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Tracking Tool
#1172692
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In the past one to two months, I've had horrible shipping experiences with Newgistics. From three totally different online orders, anything Newgistics has handled has been delayed, lost or "Unable to be tracked". Customer service reps actually were complaining to me...
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1.0
#1171415
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