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I ordered an item in early December and received an email stating my items shipped and should arrive in 7 - 10 days. On the 11th day i called and got the tracking number. Item says it was with shipping company (Newgistics) since December 14, 2016. USPS said they can do...
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Anonymous
Anonymous

Track your item again...same thing happened to me they had it since 12/13/2016 and just delivered my items TODAY...this shipping company is so sad, makes the vendors we order ...

1.0
#981805
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Newgistics - Made my online shopping experience from US, worst
I've been shopping online from the US through eBay and Amazon and have not face any issues with shipping. While they are mostly inexpensive items (max was USD200) with cheap shipping (not inclusive custom duty) however, they always show up somewhat on time. And a...
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1.0
I didn't like
  • Slow tracking events means parcel is static
  • Delivery time
#980106
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Ordered online from h&m clothing store on the 12th of december this year 2016 today is the 24th still have not received my package wont get it until after xmas smh
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Anonymous
Anonymous

Worst service possible. Ordered something on Nov 30. Received email stating the package was in Elizabeth NJ. The last record of it was on Dec 11th. Since that it has disappear...

1.0
#979362
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Newgistics Shipping Service Review

Newgistics
#989617
1.0
Details
My only shipping update for almost an ENTIRE WEEK was "don't worry, your package is on its way and should be there soon" without ANY specific information. Worst. Shipping. Ever.
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Customer service
Delivery Service
Diversity of Products or Services
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

Newgistics Delivery Service Review

Newgistics
#979005
1.0
Details
HORRIBLE, LOST PACKAGE, NO TRACKING UPDATE . I ALMOST FEEL THAT THIS COMPANY IS STEALING PEOPLE'S PURCHASES !!
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
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Newgistics Shipping Service Review

Newgistics
#977247
1.1
Details
What a joke returned item 1 day after recieving it a computor....been 34 days oh yes had to make payment...will ask from this point on if catalog comp use them for returns....if so will not use them..
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Short Review on December 20, 2016

Newgistics
#976701
1.0
Details
Tracking page doesnt update for 4 days
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Tracking Tool
I ordered some things online from one company who uses Newgistics for their shipping and it was one state away It has been two weeks still have not received the package! Two days after ordering the first order I ordered something else from a different company in...
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1.0
I didn't like
  • Shipping
#978759
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I placed an order with an online merchant who uses Newgisitcs as their shipping partner. Here is what transpired: 12/12 - Package picked up by Newgistics - Mount Juliet, TN 12/13 - Arrived at Newgistics Facility - Atlanta, GA 12/14 - Sat at Newgistics Facility -...
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Anonymous
Anonymous

Same happened to me went all over country took 2 weeks...from this point on if a company uses newgistics I will not order from them...

Anonymous
Anonymous

Birchbox right?Ridiculous that Birchbox uses this company. I sure hope it saves them a ton of money because Newgistics is a joke. 5 days to get from Tennessee, to Indiana, to ...

1.0
#978014
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I ordered from Dollar Shave club and they use Newgistics. While in Newgistic's hands my package started out in Grove City, Ohio. I live about 2 hours away in Ohio. Then it went to Hebron, Kentucky for some inconceivable reason. After that it gets even more *** because...
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1.0
#977748
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This was the worse delivevery experience I ever had. The newgistics site says its been delivered and says it twice, two different times. And the delivery part was done by usps as newgistics say. But usps didn't even receive the package. It been now a few days and no...
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1.0
#972978
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Newgistics is a middleman delivery service used by Rite Aid to deliver online orders to buyers. Newgistics never delivered two of my orders, they don't respond to phone calls or online web site inquires. Total garbage, with hundreds of negative reviews of the company...
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#972226
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23 days and counting... 16 days for my returned item to make it from Molino Fl. to Pensacola, Fl. It's a 35 minute drive, approximately 35 miles. No information as to where package was in those 16 days. So after the 16 days it shows up on tracking again, now the...
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Anonymous
Anonymous

After reading comments like yours, I guess I'll be getting my refund from Nordstrom Rack about the same time as your will.: ( I HATE their tracking, or should I say their lac...

#969170
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I have been ordering from the same company now for over a year. I would receive a shipping notice and 3 days later, have my packages/s with daily tracking updates. Not so now that they are using Newgistics. This is now the third package I am waiting on and I have no...
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Anonymous
Anonymous

Agreed!

#965014
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