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Newgistics - Customer totally pissed!!
Newgistics - Customer totally pissed!!
I had to return a cell phone to ATT. They provided me with a "smart label" for returns. I was dropped off at the USPS office and you can see where it was scanned in on Oct 12, 2017. There is no more tracking information after that. I called ATT and they said that they...
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1.0
I didn't like
  • That my items were never delivered
  • Tracking page
#1116704
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About 2 weeks ago, I dropped off my return into a mailbox as instructed by Newgistics' Smart Label. However, the status is always the same "Unknown" and "Not received". Went back to the post office for a help or further information, but they said that there is nothing...
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#1087583
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Newgistics lost my return package to MLB shop. Its been 3 weeks and still no record of it. MLB shop wont issue a refund because they claim it takes up to a month to receive a return package. However, I sent back another order on the same day and they had no problem...
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#1085999
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Newgistics - Where is this coming from ?
1/1

Newgistics - Where is this coming from ?

Newgistics
#1071269
3.0
Details
Not sure that we have oedered anything. Do not know who to call about tracking such package.
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Billing Practices
Customer service
Tracking Tool

Newgistics Delivery Service Review

Newgistics
#1009616
WORST SHIPPING COMPANY EVER LAZY AF
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Newgistics Shipping Service Review

Newgistics
#1005664
1.0
Details
I actually had Newgistics lie: Amazon promised an item by a certain date. Newgistics was shipper. 11:59 pm the day Amazon promised, shipping status showed "delivered!" NOPE. Called them and they asked I not rate them or complain to Amazon-WHAT? Would never happen with UPS or FEDEX!
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Newgistics Delivery Service Review

Newgistics
#1005126
1.0
Details
Don't trust their estimated arrive date. Never on time. Poor service
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
My first experience with Newgistics {a.k.a. WorldNet?} was on 3/2/17 when I ordered a little devotional for a friend from Amazon/Borders. My first raised eyebrow was their 'eta' of 4/4/17-4/24/17? So I contacted Amazon/Borders to try to decrease the oddly long delivery...
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I didn't like
  • That my items were never delivered
#1053233
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I had a return stolen by someone at this company! Thankfully, the retailer I bought the item from gave me a full refund anyway, based on my good record with them. I was completely disgusted by the audacity of the employee who did it. I asked the customer service rep to...
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#1049425
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Verizon Return lost by Newgistics
I traded up my iphone 6S phone at Verizon on Dec 24th for a new iphone 7. Verizon gave me a return envelope USPS/Newgistics. I dropped off the phone in envelope on December 30th at USPS post office and took a photo of the label with tracking number. It was delivered...
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#1012229
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Ordered a shirt for the super bowl. Shows shipped out on the 15th of Jan. but upon further review, they didn't give to USPS until the 23rd of Jan. Then, they issued the incorrect zip code on my package and sent it to Kansas. Checked my order status and I put in correct...
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1.0
I didn't like
  • Delivery timeframe or shipper communication
#1001975
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Lost my package in Atlanta GA Facility! ! ! I ordered a custom piece of jewelry and low and behold it was shipped with Newgistics USPS. The package made it all the way to Atlanta GA on the 16th of January and departed the facility in route to USPS on the 16th of...
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2.4
#996940
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Ordered a CD Jan 7th on Amazon. Three weeks later, no CD. Can you track it from the tracking number on Amazon or Nugistics web site..??.. NO. While there is a 'number', Nugistics does not recognize it and can only deem the item "shipped". So I contacted the seller, who...
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1.0
#994876
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I dropped my package off to usps on 1-9-2017. and literally the package is no where to be found. no one knows where it is, I don't even understand the point of tracking if it doesn't work. now thanks to this carrier I will be out 900.00. its sad when you drop a package...
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1.0
#993476
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